You have to remove the forks. Flip them upside down. Remove the little rubber plug, if it is still there, it keeps the dirt and muck out of that area. Clean out any debris that is down inside the area because once you remove the fitting that holds the shim stack any debris in that area can fall down into the internals of the fork. Now comes the slightly difficult part. We used an electric impact driver with the proper hex key socket on the end (don't know the size). You need a second set of hands to compress the forks some to put pressure on the piece you are removing. Use the impact or some other means to turn the fitting. Once it breaks loose release the pressure and let the fork extend otherwise you are going to see old faithful in your garage. Now remove the shims as outlined above and reassemble. Also now would be a good time to replace your fork fluid. Mine was extremely dirty after 8,000 miles. If you do change the fork fluid you have to put some in and burp the fork by compressing it and releasing to get the fluid in the fork.